SolarWinds Service Desk (Samanage) to Brand Embassy
migration service
Smooth , no special knowledge or coding required. A complete SolarWinds Service Desk (Samanage) to Brand Embassy data migration software.
SolarWinds Service Desk (Samanage) to Brand Embassy
Your best tool for SolarWinds Service Desk (Samanage) to Brand Embassy data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to migrate and start the transition right away.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service information.Effortless procedure
You don’t have to bother about coding or continuously control each record moved.
Just attach both platforms, choose what you need to take to a new database and let the Migration Wizard deal with the rest for you.
Intact data links
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Security is paramount
You data is key which is why we designed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
Record mapping
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
Simple & effective
In just a few clicks it is possible to choose the data arrangement, when it goes, and how.
Our developers took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except providing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Brand Embassy
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Brand Embassy.Next
Maintained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Brand Embassy we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Brand Embassy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Brand Embassy work
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Prepare
Sign-up and go to our migration service.
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Connect SolarWinds Service Desk (Samanage)
Select and connect your SolarWinds Service Desk (Samanage) service desk with HDM.
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Link Brand Embassy
Grant the right to access your Brand Embassy account.
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Outline your business needs
Let us understand precisely what parts of your migration you want to fine-tune
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Get your needs estimated
We'll analyze your application and get back to you with a price range and a scope of tasks.
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Migrate from SolarWinds Service Desk (Samanage) to Brand Embassy all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Brand Embassy import
Our staff would be more than happy to run a customized migration if you have special needs.
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