SolarWinds Service Desk (Samanage) to AzureDesk
migration service
Effortless , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to AzureDesk data migration tool.
SolarWinds Service Desk (Samanage) to AzureDesk
Your best tool for SolarWinds Service Desk (Samanage) to AzureDesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to move and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the magic happening.Record completion
Move your help desk data in full to make certain that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Connect the help desks, select data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Record mapping
Pick data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Simple & effective
In just a couple of buttons to press it is possible to choose what goes where, when it starts, and how.
Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.
Good service first
Outside of providing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to AzureDesk
Strong privacy of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in AzureDesk.Next
Retained link between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to AzureDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to AzureDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to AzureDesk work
Prepare
Sign up and go to our migration service.
Link SolarWinds Service Desk (Samanage)
Choose and connect your SolarWinds Service Desk (Samanage) support desk with HDM.
Connect AzureDesk
Give the right to access your AzureDesk account.
Describe your requirements
Let us know what aspects of your migration you wish to modify
Have your preferences estimated
We will investigate your application and get back to you with a total price and a scope of work.
Migrate from SolarWinds Service Desk (Samanage) to AzureDesk everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your AzureDesk import
Our staff would be more than happy to run a personalized migration in case you have specific needs.
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