SolarWinds Service Desk (Samanage) to Awesome Support (WordPress)
migration service

Extremely easy , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Awesome Support (WordPress) data migration software.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress)

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Awesome Support (WordPress).

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Sustained association between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress) we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress) work

  • Get ready

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress).

  • Fill out the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Connect Awesome Support (WordPress)

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) all data

    Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from SolarWinds Service Desk (Samanage) to Awesome Support (WordPress).


Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Awesome Support (WordPress) import

Our team would be more than happy to run a custom migration in case you have special demands.
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