SolarWinds Service Desk (Samanage) to Assembla
migration service
Effortless , no special expertise or coding required. A complete SolarWinds Service Desk (Samanage) to Assembla data migration instrument.
SolarWinds Service Desk (Samanage) to Assembla
Your best tool for SolarWinds Service Desk (Samanage) to Assembla data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Record completion
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.Simple and easy process
You don’t have to bother about coding or continuously watch each piece of info transferred.
Just attach both platforms, pick what you need to take to a new database and allow the tool do the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you expected.
Data safety is priority
You data is key which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.
You control the process
Manage your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Simple & effective
In just a few buttons to press you will be able to choose the data arrangement, when it starts, and in what order.
Our developers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Except producing great customer support services, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Assembla
Strong security of your information
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Assembla.Next
Maintained connectivity between object and people
When migrating your data from SolarWinds Service Desk (Samanage) to Assembla we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SolarWinds Service Desk (Samanage) to Assembla
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SolarWinds Service Desk (Samanage) to Assembla work
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Prepare
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from SolarWinds Service Desk (Samanage) to Assembla.
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Link SolarWinds Service Desk (Samanage)
Fill in the form with required credentials to allow our data migration tool to access records from your current help desk.
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Link Assembla
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Assembla everything
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from SolarWinds Service Desk (Samanage) to Assembla.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Assembla import
Our staff would be more than happy to run a customized migration if you have special requirements.
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