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SolarWinds Service Desk (Samanage) to Amazon Redshift
migration service

Extremely easy , no special expertise or programming required. A complete SolarWinds Service Desk (Samanage) to Amazon Redshift data migration tool.

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The best SolarWinds Service Desk (Samanage) to Amazon Redshift tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply choose customer info you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target system and observe the magic happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Automated tool

Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Attach the platforms, select data, click ok, and you’re done!

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your credentials or other information.

You may be sure that with HDM no data breaches are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we aim to offer the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from SolarWinds Service Desk (Samanage) to Amazon Redshift

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right destinations in Amazon Redshift.

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Maintained connection between object and people

When migrating your records from SolarWinds Service Desk (Samanage) to Amazon Redshift we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SolarWinds Service Desk (Samanage) to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SolarWinds Service Desk (Samanage) to Amazon Redshift work

  • Get ready

    Sign up and go to our migration wizard.

  • Choose and connect your SolarWinds Service Desk (Samanage) support desk with HDM.

  • Connect Amazon Redshift

    Give the right to access your Amazon Redshift account.

  • Outline your business needs

    Let us know exactly what components of your migration you wish to tweak

  • Get your requirements estimated

    We shall investigate your case and send you with a cost and a scope of tasks.

  • Migrate from SolarWinds Service Desk (Samanage) to Amazon Redshift all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Amazon Redshift import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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