Salesforce Service Cloud to Vision Helpdesk
migration service

Trouble-free, no special know how or coding required. A complete Salesforce Service Cloud to Vision Helpdesk data migration tool.

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The best Salesforce Service Cloud to Vision Helpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply pick what data you need to move and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target solution and enjoy the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated tool

Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool simple to use as possible.

Connect the help desks, pick records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

Information is key which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Vision Helpdesk

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you make sure that the data end up being in the right destinations in Vision Helpdesk.

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Maintained relation between object and people

When migrating your records from Salesforce Service Cloud to Vision Helpdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Vision Helpdesk work

  • Get ready

    Sign up and go to our migration tool.

  • Opt and link your Salesforce Service Cloud support desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you need to tweak

  • Get your preferences estimated

    We will investigate your case and get back to you with a cost and a scope of tasks.

  • Migrate from Salesforce Service Cloud to Vision Helpdesk all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Vision Helpdesk import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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