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Salesforce Service Cloud to Tender Support
migration service

Trouble-free , no special expertise or programming required. A complete Salesforce Service Cloud to Tender Support data migration instrument.

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The best Salesforce Service Cloud to Tender Support tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and observe the miracle happening.
Data completion
Move your help desk data in full to make sure that no ticket has lost critical customer support details.
Automated tool

Afraid that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool simple to use as possible.

Connect the platforms, choose records, click ok, and the migration is ready!

Intact connections

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

You data is key which is why we developed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Tender Support

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in Tender Support.

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Retained relation between object and people

When migrating your records from Salesforce Service Cloud to Tender Support we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Tender Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Tender Support work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect Salesforce Service Cloud

    Opt and link your Salesforce Service Cloud support desk with HDM.

  • Connect Tender Support

    Grant the right to access your Tender Support account.

  • Express your requirements

    Let us understand precisely what aspects of your migration you would like to fine-tune

  • Get your requirements estimated

    We will research your case and send you with a total price and a scope of tasks.

  • Migrate from Salesforce Service Cloud to Tender Support everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Tender Support import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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