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Salesforce Service Cloud to SupportPortal
migration service

Trouble-free , no special skill set or programming required. A complete Salesforce Service Cloud to SupportPortal data migration instrument.

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The best Salesforce Service Cloud to SupportPortal tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to migrate and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.
Effortless procedure

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and let the system do the remainder.

From sender information to phone number connection, all you records will keep their initial connections intact.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we developed a method that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always aim to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to SupportPortal

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in SupportPortal.

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Sustained relation between object and people

When migrating your records from Salesforce Service Cloud to SupportPortal we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to SupportPortal

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to SupportPortal work

  • Get ready

    Sign-up and go to our migration software.

  • Connect Salesforce Service Cloud

    Select and link your Salesforce Service Cloud service desk with HDM.

  • Give access to your SupportPortal account.

  • Explain your business needs

    Let us know what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We will analyze your application and get back to you with a total price and a scope of work.

  • Migrate from Salesforce Service Cloud to SupportPortal all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SupportPortal import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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