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Salesforce Service Cloud to Sugester
migration service

Smooth , no special knowledge or programming required. A complete Salesforce Service Cloud to Sugester data migration software.

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Your best tool for Salesforce Service Cloud to Sugester data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on what data you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer support information.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your customer info migrates complete , you can take our word.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we strive to propose the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to Sugester

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right places in Sugester.

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Retained connection between object and people

When migrating your data from Salesforce Service Cloud to Sugester we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Sugester

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to Sugester work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Salesforce Service Cloud

    Pick and link your Salesforce Service Cloud service desk with HDM.

  • Connect Sugester

    Grant the right to access your Sugester account.

  • Explain your needs

    Let us know what elements of your migration you need to modify

  • Have your requirements estimated

    We shall analyze your application and send you with a cost and a scope of tasks.

  • Migrate from Salesforce Service Cloud to Sugester everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Sugester import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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