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Salesforce Service Cloud to SpiceCSM
migration service

Smooth , no special expertise or coding required. A complete Salesforce Service Cloud to SpiceCSM data migration software.

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Your best tool for Salesforce Service Cloud to SpiceCSM data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and enjoy the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your information migrates complete , you can take our word.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can access to your passwords or records.

You may be certain with HDM no data breaches are possible.

You’re in charge

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we strive to offer the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to SpiceCSM

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right places in SpiceCSM.

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When migrating your data from Salesforce Service Cloud to SpiceCSM we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to SpiceCSM work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Salesforce Service Cloud

    Select and link your Salesforce Service Cloud service desk with HDM.

  • Grant the right to access your SpiceCSM account.

  • Explain your requirements

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Salesforce Service Cloud to SpiceCSM all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SpiceCSM import

Our staff would be more than happy to run a custom migration if you have specific requirements.
Get a price estimation

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