Salesforce Service Cloud to Solvemate
migration service

Extremely easy, no special skill set or coding required. A complete Salesforce Service Cloud to Solvemate data migration software.

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The best Salesforce Service Cloud to Solvemate tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target platform and observe the miracle happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket is missing vital customer support details.
Effortless procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach your source and target, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Data maintenance

Your information comes unite, you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our team members can see your passwords or other information.

You may be sure that with HDM no data breaches will take place.

Data mapping

Select records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press it will be possible to pick the data arrangement, when it starts, and how.

Our developers took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to propose the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Solvemate

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you ensure that the data end up being in the right destinations in Solvemate.

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Retained association between object and people

When migrating your records from Salesforce Service Cloud to Solvemate we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Solvemate work

  • Get ready

    Sign-up and go to our migration tool.

  • Opt and link your Salesforce Service Cloud support desk with HDM.

  • Give the right to access your Solvemate account.

  • Express your business needs

    Let us know what aspects of your migration you wish to modify

  • Have your requirements estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Salesforce Service Cloud to Solvemate all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Solvemate import

Our team would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation

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