Salesforce Service Cloud to SmarterTrack
Effortless, no special know how or programming required. A complete Salesforce Service Cloud to SmarterTrack data migration instrument.
Your best tool for Salesforce Service Cloud to SmarterTrack data migrationNo need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resourcesAvoid complex data audit and script development processes. Simply choose the records you need to transfer and start the transition immediately.
Easy transition processNo specific expertise required. Just pick what data will go to the target system and see the wonders happening.
Record structure maintenanceTransfer your help desk info in full to make certain that no ticket is missing vital customer service details.
Simple and easy process
You don’t have to bother about scripting or constantly watch each record moved.
Just link your source and target, choose what you need to take to a new database and allow the tool do the remainder.
Your customer info comes uniteand we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or records.
You can be sure that with HDM no data breaches are possible.
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to pick anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our developers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
As a data import service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to SmarterTrack
Strong safety of your recordsThe migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department.
Advanced data mappingOur service allows mapping standard and even custom fields, thus helping you to be sure that the data end up in the right destinations in SmarterTrack.
Sustained connectivity between object and peopleWhen migrating your data from Salesforce Service Cloud to SmarterTrack we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Salesforce Service Cloud to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to SmarterTrack work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Salesforce Service Cloud to SmarterTrack.
Connect Salesforce Service Cloud
Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the records you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs.
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SmarterTrack everything
When everything's validated, determine a quiet time with the least load on the support staff and start migrating from Salesforce Service Cloud to SmarterTrack.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
Let a professional perform your SmarterTrack import
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