Salesforce Service Cloud to SMART SERVICE DESK ITSM
migration service
Effortless , no special skill set or programming required. A complete Salesforce Service Cloud to SMART SERVICE DESK ITSM data migration software.
Salesforce Service Cloud to SMART SERVICE DESK ITSM
Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of informationReasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to SMART SERVICE DESK ITSM
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in SMART SERVICE DESK ITSM.Next
Retained connection between object and people
When migrating your data from Salesforce Service Cloud to SMART SERVICE DESK ITSM we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users recommend our service
High Performer, Best Support
and seven more badges
from G2 in 2020 Report
How does data migration from Salesforce Service Cloud to SMART SERVICE DESK ITSM work
Prepare
Sign up and go to our migration wizard.
Link Salesforce Service Cloud
Choose and connect your Salesforce Service Cloud support desk with HDM.
Connect SMART SERVICE DESK ITSM
Give the right to access your SMART SERVICE DESK ITSM account.
Describe your requirements
Let us know what components of your migration you wish to modify
Get your needs estimated
We shall analyze your case and send you with a the overall cost and a scope of tasks.
Migrate from Salesforce Service Cloud to SMART SERVICE DESK ITSM everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a professional perform your SMART SERVICE DESK ITSM import
Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation