Salesforce Service Cloud to SMART SERVICE DESK ITSM
migration service
Effortless , no special skill set or programming required. A complete Salesforce Service Cloud to SMART SERVICE DESK ITSM data migration software.
Salesforce Service Cloud to SMART SERVICE DESK ITSM
Your best tool for Salesforce Service Cloud to SMART SERVICE DESK ITSM data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and set off with the transition when comfortable.Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the magic happening.Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.
Connect the help desks, pick data, click ok, and the migration is ready!
Data maintenance
Your customer info comes unite and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a couple of buttons to press it is possible to choose what goes where, when it starts, and how.
Our software took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service supplier, we strive to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to SMART SERVICE DESK ITSM
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in SMART SERVICE DESK ITSM.Next
Retained connection between object and people
When migrating your data from Salesforce Service Cloud to SMART SERVICE DESK ITSM we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to SMART SERVICE DESK ITSM work
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Prepare
Sign up and go to our migration wizard.
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Link Salesforce Service Cloud
Choose and connect your Salesforce Service Cloud support desk with HDM.
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Connect SMART SERVICE DESK ITSM
Give the right to access your SMART SERVICE DESK ITSM account.
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Describe your requirements
Let us know what components of your migration you wish to modify
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Get your needs estimated
We shall analyze your case and send you with a the overall cost and a scope of tasks.
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Migrate from Salesforce Service Cloud to SMART SERVICE DESK ITSM everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your SMART SERVICE DESK ITSM import
Our staff would be more than happy to perform a customized migration in case you have specific needs.
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