Salesforce Service Cloud to SimplyDesk
migration service

Extremely easy, no special know how or coding required. A complete Salesforce Service Cloud to SimplyDesk data migration instrument.

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The best Salesforce Service Cloud to SimplyDesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing vital customer service details.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard deal with the rest for you.

Data maintenance

Your information comes completeand we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our team members have see your passwords or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to SimplyDesk

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields, thus letting you be sure that the records end up in the right destinations in SimplyDesk.

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Sustained relation between object and people

When migrating your records from Salesforce Service Cloud to SimplyDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to SimplyDesk work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your Salesforce Service Cloud support desk with HDM.

  • Give the right to access your SimplyDesk account.

  • Outline your business needs

    Let us understand precisely what components of your migration you want to tweak

  • Get your needs estimated

    We will research your case and get back to you with a price and a scope of work.

  • Migrate from Salesforce Service Cloud to SimplyDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your SimplyDesk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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