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Salesforce Service Cloud to RingCentral Engage Digital
migration service

Trouble-free , no special know how or programming required. A complete Salesforce Service Cloud to RingCentral Engage Digital data migration software.

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The best Salesforce Service Cloud to RingCentral Engage Digital tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Just choose the records you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and see the wonders happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost critical customer service information.
Simple and easy procedure

No need to worry about scripting or continuously watch each record moved.

Just link both platforms, pick what you need to migrate and let the Migration Wizard do the rest for you.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their initial connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is paramount

You data is everything which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few clicks it is possible to choose the data arrangement, when it goes, and in what order.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to RingCentral Engage Digital

Castle gates

Strong security of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in RingCentral Engage Digital.

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Maintained relation between object and people

When migrating your records from Salesforce Service Cloud to RingCentral Engage Digital we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to RingCentral Engage Digital work

  • Get ready

    Register and go to our migration software.

  • Connect Salesforce Service Cloud

    Select and connect your Salesforce Service Cloud service desk with HDM.

  • Grant access to your RingCentral Engage Digital account.

  • Outline your requirements

    Let us understand precisely what components of your migration you want to modify

  • Have your preferences estimated

    We will investigate your application and send you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to RingCentral Engage Digital everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your RingCentral Engage Digital import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

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