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Salesforce Service Cloud to Polar HelpDesk
migration service

Smooth , no special knowledge or coding required. A complete Salesforce Service Cloud to Polar HelpDesk data migration tool.

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Your best tool for Salesforce Service Cloud to Polar HelpDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target solution and observe the wonders happening.
Record completion
Move your help desk data in full to ensure that no ticket is missing essential customer support information.
Simple and easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and allow the tool deal with the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a tool that will keep your data intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to Polar HelpDesk

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Polar HelpDesk.

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When migrating your data from Salesforce Service Cloud to Polar HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Polar HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to Polar HelpDesk work

  • Prepare

    Sign up and go to our migration tool.

  • Opt and link your Salesforce Service Cloud service desk with HDM.

  • Connect Polar HelpDesk

    Give access to your Polar HelpDesk account.

  • Explain your business needs

    Let us know exactly what parts of your migration you need to tweak

  • Have your preferences estimated

    We shall analyze your application and get back to you with a total price and a scope of work.

  • Migrate from Salesforce Service Cloud to Polar HelpDesk all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Polar HelpDesk import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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