Salesforce Service Cloud to osTicket
migration service

Effortless, no special knowledge or programming required. A complete Salesforce Service Cloud to osTicket data migration instrument.

More details

Your best tool for Salesforce Service Cloud to osTicket data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to migrate and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and enjoy the miracle happening.
Record completion
Transfer your help desk data in full to ensure that no ticket has lost essential customer support information.
Effortless process

No need to worry about scripting or continuously control each record transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial data structure untouched.

You don’t have to worry that some info will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Security is priority

You data is key which is why we created a method that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Record mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In only a few buttons to press it will be possible to select what goes where, when it starts, and how.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to osTicket

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus helping you to be sure that the data end up being in the right places in osTicket.

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Sustained connection between object and people

When migrating your data from Salesforce Service Cloud to osTicket we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to osTicket

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to osTicket work

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your osTicket import

Our staff would be more than happy to run a customized migration if you have specific demands.
Get a price estimation

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