Salesforce Service Cloud to Oracle Service Cloud (RightNow)
migration service

Smooth, no special knowledge or programming required. A complete Salesforce Service Cloud to Oracle Service Cloud (RightNow) data migration tool.

More details

Your best tool for Salesforce Service Cloud to Oracle Service Cloud (RightNow) data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target platform and enjoy the magic happening.
Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer support information.
Easy process

No need to worry about coding or continuously watch each piece of info transferred.

Just link your source and target, tick what you need to migrate and allow the tool deal with the remainder.

Data dependency

Your customer info comes unite, you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our staff members can access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to Oracle Service Cloud (RightNow)

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields, thus helping you to make sure that the data end up being in the right places in Oracle Service Cloud (RightNow).

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Maintained relation between object and people

When migrating your data from Salesforce Service Cloud to Oracle Service Cloud (RightNow) we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Oracle Service Cloud (RightNow)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to Oracle Service Cloud (RightNow) work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Salesforce Service Cloud to Oracle Service Cloud (RightNow).

  • Fill out the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs.

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Oracle Service Cloud (RightNow) all data

    When everything's tested out, find a quiet time with the least load on the support staff and begin migrating from Salesforce Service Cloud to Oracle Service Cloud (RightNow).

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Oracle Service Cloud (RightNow) import

Our staff would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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