Salesforce Service Cloud to Magento Help Desk Ultimate
migration service

Extremely easy, no special skill set or programming required. A complete Salesforce Service Cloud to Magento Help Desk Ultimate data migration tool.

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The best Salesforce Service Cloud to Magento Help Desk Ultimate tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just select what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket is missing critical customer support information.
Simple and easy procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just link both platforms, pick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you left it.

Data safety is priority

You data is key which is why we designed a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in control

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Outside of producing great customer support services, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Magento Help Desk Ultimate

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to make sure that the data end up being in the right places in Magento Help Desk Ultimate.

Next

When migrating your records from Salesforce Service Cloud to Magento Help Desk Ultimate we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Magento Help Desk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Magento Help Desk Ultimate work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Salesforce Service Cloud to Magento Help Desk Ultimate.

  • Complete the form with necessary credentials to make it possible for our data migration tool to access information from your current help desk.

  • Connect Magento Help Desk Ultimate

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs.

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Help Desk Ultimate all data

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from Salesforce Service Cloud to Magento Help Desk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento Help Desk Ultimate import

Our team would be more than happy to perform a personalized migration in case you have special needs.
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