Salesforce Service Cloud to LiveHelpNow
migration service

Trouble-free, no special skill set or coding required. A complete Salesforce Service Cloud to LiveHelpNow data migration software.

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The best Salesforce Service Cloud to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about scripting or continuously control each record moved.

Just link your source and target, choose what you want to take to a new database and let the tool deal with the rest for you.

Data maintenance

Your information migrates complete, you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You can be certain with HDM no data breaches will take place.

Data mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to LiveHelpNow

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you ensure that the records end up being in the right places in LiveHelpNow.

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Retained association between object and people

When migrating your records from Salesforce Service Cloud to LiveHelpNow we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to LiveHelpNow work

  • Get ready

    Sign up and go to our migration service.

  • Connect Salesforce Service Cloud

    Select and link your Salesforce Service Cloud service desk with HDM.

  • Connect LiveHelpNow

    Give access to your LiveHelpNow account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We shall analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to LiveHelpNow everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveHelpNow import

Our team would be more than happy to perform a custom migration if you have special requirements.
Get a price estimation

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