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Salesforce Service Cloud to Kommunicate
migration service

Extremely easy , no special know how or coding required. A complete Salesforce Service Cloud to Kommunicate data migration tool.

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The best Salesforce Service Cloud to Kommunicate tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Attach the help desks, pick data, click ok, and the migration is ready!

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members have see your credentials or records.

You can be certain with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select what goes where, when it goes, and in what order.

Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to offer the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Kommunicate

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Kommunicate.

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Maintained connection between object and people

When migrating your records from Salesforce Service Cloud to Kommunicate we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Kommunicate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Kommunicate work

  • Get ready

    Register and go to our migration service.

  • Choose and connect your Salesforce Service Cloud support desk with HDM.

  • Connect Kommunicate

    Grant access to your Kommunicate account.

  • Clarify your business needs

    Let us know what elements of your migration you want to fine-tune

  • Get your needs estimated

    We shall investigate your application and send you with a cost and a scope of work.

  • Migrate from Salesforce Service Cloud to Kommunicate all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Kommunicate import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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