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Salesforce Service Cloud to Jira Software
migration service

Trouble-free , no special knowledge or coding required. A complete Salesforce Service Cloud to Jira Software data migration software.

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The best Salesforce Service Cloud to Jira Software tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose what data you need to move and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and enjoy the magic happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer support details.
Automated tool

Scared that you’ll need advanced skills to move your customer service data? Worry not as we ensured that our tool interface accessible as possible.

Attach the platforms, select data, click ok, and you’re done!

Data dependency

Your information migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can see your passwords or other information.

You may be certain with HDM no data breaches are possible.

You’re in control

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to propose the most effective migration tool. However, our prime concern is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Jira Software

Castle gates

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right destinations in Jira Software.

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Maintained association between object and people

When migrating your records from Salesforce Service Cloud to Jira Software we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Jira Software work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Salesforce Service Cloud to Jira Software.

  • Connect Salesforce Service Cloud

    Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Jira Software

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Software all data

    Once everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Salesforce Service Cloud to Jira Software.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Jira Software import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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