Salesforce Service Cloud to Jira Service Management
migration service

Trouble-free, no special know how or coding required. A complete Salesforce Service Cloud to Jira Service Management data migration instrument.

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The best Salesforce Service Cloud to Jira Service Management tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just pick what data will go to the target solution and see the magic happening.
Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing critical customer support details.
Easy process

You don’t have to bother about coding or constantly control each record transferred.

Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information comes unite, you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our employees can see your passwords or records.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In just a couple of buttons to press you will be able to choose the data arrangement, when it goes, and how.

Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Jira Service Management

Castle gates

Strong safety of your data

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields, thus letting you be sure that the data end up being in the right destinations in Jira Service Management.

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Sustained association between object and people

When migrating your records from Salesforce Service Cloud to Jira Service Management we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Jira Service Management work

  • Get ready

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Salesforce Service Cloud to Jira Service Management.

  • Connect Salesforce Service Cloud

    Fill out the form with required credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Link Jira Service Management

    Do the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences.

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Jira Service Management everything

    When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from Salesforce Service Cloud to Jira Service Management.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jira Service Management import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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