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Salesforce Service Cloud to HelpSite
migration service

Extremely easy , no special know how or coding required. A complete Salesforce Service Cloud to HelpSite data migration tool.

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The best Salesforce Service Cloud to HelpSite tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and enjoy the magic happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer service details.
Simple and easy process

You don’t have to bother about coding or constantly control each record transferred.

Just attach your source and target, tick what you want to take to a new database and let the tool deal with the remainder.

Data maintenance

Your information comes complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees have see your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to HelpSite

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in HelpSite.

Next

When migrating your records from Salesforce Service Cloud to HelpSite we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to HelpSite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to HelpSite work

  • Get ready

    Sign up and go to our migration service.

  • Pick and connect your Salesforce Service Cloud support desk with HDM.

  • Grant the right to access your HelpSite account.

  • Describe your requirements

    Let us know what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We shall research your case and get back to you with a price and a scope of work.

  • Migrate from Salesforce Service Cloud to HelpSite all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpSite import

Our team would be more than happy to perform a personalized migration in case you have special requirements.
Get a price estimation

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