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Salesforce Service Cloud to HelpMaster
migration service

Trouble-free , no special knowledge or programming required. A complete Salesforce Service Cloud to HelpMaster data migration tool.

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The best Salesforce Service Cloud to HelpMaster tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Just decide on the records you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and see the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing vital customer support details.
Automated tool

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool interface simple to use as it can possibly be.

Attach the help desks, select data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

Information is key which is why we created a system that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to HelpMaster

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in HelpMaster.

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Retained relation between object and people

When migrating your records from Salesforce Service Cloud to HelpMaster we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to HelpMaster

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to HelpMaster work

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and link your Salesforce Service Cloud support desk with HDM.

  • Give the right to access your HelpMaster account.

  • Describe your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your preferences estimated

    We'll analyze your application and get back to you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to HelpMaster all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpMaster import

Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation

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