Salesforce Service Cloud to HelpDesk
Extremely easy, no special skill set or coding required. A complete Salesforce Service Cloud to HelpDesk data migration software.
The best Salesforce Service Cloud to HelpDesk tool made for youThere’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and moneyAvoid the system analysis and code development processes. Just decide on what data you need to migrate and start the transition right away.
Easy transition processNo specific expertise needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Data structure maintenanceTransfer your help desk records in full to ensure that no ticket is missing vital customer service information.
Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool is as easy to use as possible.
Link the platforms, select data, click ok, and you’re done!
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is paramount
Information is key which is why we designed a tool that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Choose records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick anything you might ever need.
If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to HelpDesk
Strong safety of your informationThe migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department.
Upper-level data mappingOur system allows mapping standard as well as custom fields, thus letting you ensure that the records end up in the right places in HelpDesk.
Sustained connection between object and peopleWhen migrating your records from Salesforce Service Cloud to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Salesforce Service Cloud to HelpDesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Salesforce Service Cloud to HelpDesk work
Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Salesforce Service Cloud to HelpDesk.
Link Salesforce Service Cloud
Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs.
Migrate limited amount of data
Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to HelpDesk all data
When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Salesforce Service Cloud to HelpDesk.
Your data is in good hands
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Automated data migration
Customized data migration
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.