96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Salesforce Service Cloud to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Extremely easy , no special skill set or coding required. A complete Salesforce Service Cloud to HelpDesk data migration software.

More details
Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to HelpDesk

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

Next

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in HelpDesk.

Next

Sustained connection between object and people

When migrating your records from Salesforce Service Cloud to HelpDesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from Salesforce Service Cloud to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Salesforce Service Cloud to HelpDesk work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Salesforce Service Cloud to HelpDesk.

  • Fill in the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect HelpDesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested out, find a quiet time with the minimal load on the support team and start migrating from Salesforce Service Cloud to HelpDesk.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your HelpDesk import

Our team would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s