Salesforce Service Cloud to Help Sumo
migration service

Extremely easy, no special expertise or programming required. A complete Salesforce Service Cloud to Help Sumo data migration software.

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The best Salesforce Service Cloud to Help Sumo tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new solution and see the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket is missing vital customer support details.
Simple and easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach your source and target, tick what you want to migrate and allow the tool do the remainder.

Data dependency

Your customer data comes complete, you can take our word.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members can see your credentials or other information.

You can rest assured that with HDM no hacker attacks are possible.

Record mapping

Select records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Help Sumo

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus helping you to ensure that the records end up being in the right destinations in Help Sumo.

Next

When migrating your records from Salesforce Service Cloud to Help Sumo we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Help Sumo work

  • Get ready

    Sign-up and go to our migration software.

  • Pick and link your Salesforce Service Cloud support desk with HDM.

  • Connect Help Sumo

    Give access to your Help Sumo account.

  • Describe your needs

    Let us understand precisely what elements of your migration you want to modify

  • Get your needs estimated

    We shall investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from Salesforce Service Cloud to Help Sumo all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Help Sumo import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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