Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Salesforce Service Cloud to HarmonyPSA
migration service

Extremely easy , no special knowledge or coding required. A complete Salesforce Service Cloud to HarmonyPSA data migration software.

More details

The best Salesforce Service Cloud to HarmonyPSA tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose the records you need to transfer and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and see the wonders happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer support information.
Simple and easy process

No need to worry about scripting or continuously control each piece of info transferred.

Just attach both platforms, tick what you want to take to a new database and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you expected.

Security is priority

Information is everything which is why we created a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to HarmonyPSA

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in HarmonyPSA.

Next

Sustained relation between object and people

When migrating your records from Salesforce Service Cloud to HarmonyPSA we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Salesforce Service Cloud to HarmonyPSA

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to HarmonyPSA work

  • Get ready

    Sign up and go to our migration service.

  • Choose and link your Salesforce Service Cloud service desk with HDM.

  • Connect HarmonyPSA

    Give the right to access your HarmonyPSA account.

  • Detail your requirements

    Let us know exactly what parts of your migration you need to adjust

  • Have your preferences estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Salesforce Service Cloud to HarmonyPSA all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your HarmonyPSA import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

An Introduction to Cloud to Cloud Migration

Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Book a Call
cancel
%s
— %s