Salesforce Service Cloud to Groove
migration serviceHelp Desk Migration partner of Groove

Effortless, no special skill set or coding required. A complete Salesforce Service Cloud to Groove data migration tool.

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Your best tool for Salesforce Service Cloud to Groove data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply decide on the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the target platform and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach your source and target, tick what you need to migrate and let the tool do the rest for you.

Data maintenance

Your information migrates unite, you can take our word.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You can be sure that with HDM no data breaches are possible.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to choose what goes where, when it starts, and in what order.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we aim to deliver the most effective migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to Groove

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields, thus letting you make sure that the data end up being in the right places in Groove.

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Maintained association between object and people

When migrating your data from Salesforce Service Cloud to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Groove

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to Groove work

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Groove import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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