Salesforce Service Cloud to Groove
Effortless , no special skill set or coding required. A complete Salesforce Service Cloud to Groove data migration tool.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've taken into account all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of data
Strong security of your dataThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Groove.
Maintained association between object and peopleWhen migrating your data from Salesforce Service Cloud to Groove we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Salesforce Service Cloud to Groove
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Salesforce Service Cloud to Groove work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Salesforce Service Cloud to Groove.
Link Salesforce Service Cloud
Complete the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences
Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Groove everything
Once everything's validated, determine a quiet time with the least load on the support staff and start migrating from Salesforce Service Cloud to Groove.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT