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Salesforce Service Cloud to eHelpDesk
migration service

Trouble-free , no special skill set or programming required. A complete Salesforce Service Cloud to eHelpDesk data migration software.

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The best Salesforce Service Cloud to eHelpDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition right away.
Simple transition process
No tech expertise required. Just choose what data will go to the target platform and see the wonders happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Easy procedure

No need to worry about coding or constantly watch each record moved.

Just attach your source and target, pick what you need to migrate and allow the Migration Wizard do the rest for you.

Data maintenance

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or records.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick records that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to choose what goes where, when it goes, and how.

Our software took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we strive to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to eHelpDesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in eHelpDesk.

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Retained connectivity between object and people

When migrating your records from Salesforce Service Cloud to eHelpDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to eHelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to eHelpDesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect Salesforce Service Cloud

    Choose and link your Salesforce Service Cloud support desk with HDM.

  • Connect eHelpDesk

    Grant the right to access your eHelpDesk account.

  • Detail your business needs

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to eHelpDesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your eHelpDesk import

Our team would be more than happy to perform a personalized migration if you have specific demands.
Get a price estimation

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