Salesforce Service Cloud to EBC Group
migration service
Smooth , no special skill set or coding required. A complete Salesforce Service Cloud to EBC Group data migration software.
Salesforce Service Cloud to EBC Group
Your best tool for Salesforce Service Cloud to EBC Group data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the wonders happening.Record structure maintenance
Move your help desk info in full to make sure that no ticket is missing essential customer support details.Easy procedure
No need to worry about coding or constantly control each record moved.
Just link both platforms, choose what you want to migrate and let the Migration Wizard do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.
You don’t have to worry that some data will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is priority
You data is key which is why we designed a system that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of producing great customer support services, we always strive to develop our customer service.
As a company, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to EBC Group
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in EBC Group.Next
Retained connection between object and people
When migrating your data from Salesforce Service Cloud to EBC Group we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Salesforce Service Cloud to EBC Group
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to EBC Group work
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Prepare
Sign-up and go to our migration service.
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Link Salesforce Service Cloud
Pick and link your Salesforce Service Cloud support desk with HDM.
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Link EBC Group
Give the right to access your EBC Group account.
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Outline your needs
Let us understand precisely what components of your migration you need to fine-tune
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Get your needs estimated
We'll investigate your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from Salesforce Service Cloud to EBC Group everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your EBC Group import
Our staff would be more than happy to perform a custom migration in case you have specific needs.
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