Salesforce Service Cloud to DeskCenter Management Suite
migration service

Effortless, no special knowledge or coding required. A complete Salesforce Service Cloud to DeskCenter Management Suite data migration software.

More details

Your best tool for Salesforce Service Cloud to DeskCenter Management Suite data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the miracle happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer support information.
Automated migration

Scared that you’ll need advanced skills to migrate your customer service data? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will arrive where you expected.

Security is paramount

You data is everything which is why we developed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to select the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always strive to improve our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to DeskCenter Management Suite

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department.

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields, thus letting you ensure that the data end up being in the right places in DeskCenter Management Suite.

Next

Maintained relation between object and people

When migrating your data from Salesforce Service Cloud to DeskCenter Management Suite we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Salesforce Service Cloud to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to DeskCenter Management Suite work

  • Prepare

    Register and go to our migration service.

  • Connect Salesforce Service Cloud

    Opt and link your Salesforce Service Cloud service desk with HDM.

  • Grant the right to access your DeskCenter Management Suite account.

  • Describe your business needs

    Let us know exactly what parts of your migration you wish to modify

  • Have your requirements estimated

    We'll analyze your application and send you with a price and a scope of work.

  • Migrate from Salesforce Service Cloud to DeskCenter Management Suite all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DeskCenter Management Suite import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

Blog Articles You Might Find Useful

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

Book a Call
cancel
%s
— %s