Salesforce Service Cloud to ConnectWise
migration service

Effortless, no special knowledge or coding required. A complete Salesforce Service Cloud to ConnectWise data migration tool.

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Your best tool for Salesforce Service Cloud to ConnectWise data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just choose customer info you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Record completion
Migrate your help desk info in full to make sure that no ticket has lost vital customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

Data dependency

Your information migrates complete, you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members can access to your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In just a few clicks it is possible to pick what goes where, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the most effective migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to ConnectWise

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus letting you make sure that the records end up being in the right places in ConnectWise.

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When migrating your data from Salesforce Service Cloud to ConnectWise we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to ConnectWise work

  • Prepare

    Start with creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Salesforce Service Cloud to ConnectWise.

  • Fill out the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences.

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise everything

    Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from Salesforce Service Cloud to ConnectWise.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your ConnectWise import

Our staff would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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