Salesforce Service Cloud to Comm100 Help Desk
migration service
Smooth , no special knowledge or programming required. A complete Salesforce Service Cloud to Comm100 Help Desk data migration instrument.
Salesforce Service Cloud to Comm100 Help Desk
Your best tool for Salesforce Service Cloud to Comm100 Help Desk data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose what data you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and enjoy the miracle happening.Record completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.Effortless procedure
No need to worry about scripting or continuously control each record moved.
Just attach both platforms, pick what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is everything which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.
Record mapping
Pick information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might actually need.
Step-by-step instructions
If this is your first migration, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Customer service first
Outside of providing great customer service, we always aim to develop our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to Comm100 Help Desk
Strong privacy of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in Comm100 Help Desk.Next
Retained association between object and people
When migrating your data from Salesforce Service Cloud to Comm100 Help Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to Comm100 Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to Comm100 Help Desk work
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Prepare
Sign-up and go to our migration software.
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Connect Salesforce Service Cloud
Choose and link your Salesforce Service Cloud support desk with HDM.
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Connect Comm100 Help Desk
Grant the right to access your Comm100 Help Desk account.
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Express your requirements
Let us understand precisely what elements of your migration you wish to tweak
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Have your needs estimated
We shall research your application and get back to you with a price and a scope of tasks.
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Migrate from Salesforce Service Cloud to Comm100 Help Desk all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Comm100 Help Desk import
Our staff would be more than happy to run a personalized migration if you have specific needs.
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