Salesforce Service Cloud to CMDBuild
migration service
Trouble-free , no special know how or coding required. A complete Salesforce Service Cloud to CMDBuild data migration instrument.
Salesforce Service Cloud to CMDBuild
The best Salesforce Service Cloud to CMDBuild tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid the system analysis and script development processes. Simply pick the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just pick what data will go to the target solution and see the magic happening.Data structure maintenance
Migrate your help desk data in full to make sure that no ticket has lost critical customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface simple to use as it can possibly be.
Attach the help desks, choose data, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, all you records will keep their previous connections maintained.
You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is paramount
You data is everything which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Useful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Great service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to experience friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to CMDBuild
Strong security of your data
The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in CMDBuild.Next
Maintained link between object and people
When migrating your records from Salesforce Service Cloud to CMDBuild we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to CMDBuild
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Salesforce Service Cloud to CMDBuild work
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Get ready
Sign up and go to our migration tool.
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Connect Salesforce Service Cloud
Choose and connect your Salesforce Service Cloud support desk with HDM.
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Link CMDBuild
Give the right to access your CMDBuild account.
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Explain your business needs
Let us know exactly what aspects of your migration you want to fine-tune
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Have your needs estimated
We shall research your application and get back to you with a cost and a scope of work.
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Migrate from Salesforce Service Cloud to CMDBuild everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your CMDBuild import
Our team would be more than happy to perform a custom migration if you have special requirements.
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