Salesforce Service Cloud to Cention Contact Center
migration service
Trouble-free , no special expertise or coding required. A complete Salesforce Service Cloud to Cention Contact Center data migration instrument.
Salesforce Service Cloud to Cention Contact Center
The best Salesforce Service Cloud to Cention Contact Center tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick the records you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.Data completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll need special skills to migrate your info? Worry not as we made sure that our tool simple to use as possible.
Connect the platforms, choose data, click ok, and you’re done!
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have see your credentials or records.
You may be sure that with HDM no data breaches are possible.
You’re in control
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In just a couple of buttons to press you will be able to choose what goes where, when it goes, and how.
Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Cention Contact Center
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Cention Contact Center.Next
Maintained link between object and people
When migrating your records from Salesforce Service Cloud to Cention Contact Center we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to Cention Contact Center
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Salesforce Service Cloud to Cention Contact Center work
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Get ready
Sign up and go to our migration service.
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Link Salesforce Service Cloud
Choose and connect your Salesforce Service Cloud support desk with HDM.
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Connect Cention Contact Center
Grant the right to access your Cention Contact Center account.
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Express your requirements
Let us know exactly what components of your migration you want to adjust
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Have your needs estimated
We'll research your case and get back to you with a price and a scope of tasks.
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Migrate from Salesforce Service Cloud to Cention Contact Center everything
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Cention Contact Center import
Our team would be more than happy to run a personalized migration in case you have specific requirements.
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