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Salesforce Service Cloud to Buffer Reply
migration service

Extremely easy , no special expertise or coding required. A complete Salesforce Service Cloud to Buffer Reply data migration software.

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The best Salesforce Service Cloud to Buffer Reply tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.
Effortless procedure

You don’t have to bother about coding or constantly control each record transferred.

Just attach both platforms, tick what you need to migrate and allow the system deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we created a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.

Simple & effective

In just a couple of clicks it is possible to choose what goes where, when it starts, and in what order.

Our software considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Buffer Reply

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up being in the right destinations in Buffer Reply.

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Maintained connectivity between object and people

When migrating your records from Salesforce Service Cloud to Buffer Reply we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Buffer Reply

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Buffer Reply work

  • Get ready

    Sign-up and go to our migration service.

  • Select and link your Salesforce Service Cloud support desk with HDM.

  • Connect Buffer Reply

    Give access to your Buffer Reply account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you wish to tweak

  • Have your preferences estimated

    We will investigate your case and get back to you with a price and a scope of work.

  • Migrate from Salesforce Service Cloud to Buffer Reply all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Buffer Reply import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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