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Salesforce Service Cloud to Brand Embassy
migration service

Trouble-free , no special know how or programming required. A complete Salesforce Service Cloud to Brand Embassy data migration tool.

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The best Salesforce Service Cloud to Brand Embassy tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose the records you need to move and start the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the target system and see the magic happening.
Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing vital customer service information.
Simple and easy process

You don’t have to bother about scripting or continuously control each record transferred.

Just link both platforms, tick what you want to take to a new database and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we developed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Salesforce Service Cloud to Brand Embassy

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in Brand Embassy.

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Retained relation between object and people

When migrating your records from Salesforce Service Cloud to Brand Embassy we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Brand Embassy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Brand Embassy work

  • Get ready

    Register and go to our migration wizard.

  • Choose and connect your Salesforce Service Cloud service desk with HDM.

  • Grant access to your Brand Embassy account.

  • Clarify your business needs

    Let us know what components of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Salesforce Service Cloud to Brand Embassy everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Brand Embassy import

Our team would be more than happy to perform a custom migration in case you have particular needs.
Get a price estimation

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