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Salesforce Service Cloud to Akio
migration service

Extremely easy , no special expertise or programming required. A complete Salesforce Service Cloud to Akio data migration tool.

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The best Salesforce Service Cloud to Akio tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.
Effortless process

You don’t have to bother about coding or continuously control each record moved.

Just link both platforms, choose what you need to migrate and let the tool deal with the remainder.

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

Information is everything which is why we designed a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.

Simple & effective

In only a couple of clicks it is possible to choose the data arrangement, when it starts, and how.

Our software took customer experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to Akio

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Akio.

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Maintained connectivity between object and people

When migrating your records from Salesforce Service Cloud to Akio we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to Akio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to Akio work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your Salesforce Service Cloud support desk with HDM.

  • Give the right to access your Akio account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your needs estimated

    We shall investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to Akio everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Akio import

Our team would be more than happy to run a customized migration in case you have specific needs.
Get a price estimation

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