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Salesforce Service Cloud to AIhelp
migration service

Extremely easy , no special knowledge or programming required. A complete Salesforce Service Cloud to AIhelp data migration tool.

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The best Salesforce Service Cloud to AIhelp tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Just choose the records you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new system and see the miracle happening.
Data completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer service information.
Easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just attach both platforms, pick what you need to take to a new database and allow the tool deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will be waiting for you how you expected.

Security is priority

You data is everything which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.

Record mapping

Select data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Simple & effective

In only a couple of clicks it is possible to choose what goes where, when it starts, and how.

Our tech engineers considered user experience as a priority and ensured that it will be possible to use the system to its fullest.

Great service first

Except producing great customer support services, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Salesforce Service Cloud to AIhelp

Castle gates

Strong security of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in AIhelp.

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When migrating your records from Salesforce Service Cloud to AIhelp we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to AIhelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Salesforce Service Cloud to AIhelp work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your Salesforce Service Cloud service desk with HDM.

  • Connect AIhelp

    Give the right to access your AIhelp account.

  • Explain your needs

    Let us know exactly what aspects of your migration you need to modify

  • Have your needs estimated

    We'll research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Salesforce Service Cloud to AIhelp all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your AIhelp import

Our team would be more than happy to run a custom migration in case you have specific needs.
Get a price estimation

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