Salesforce Service Cloud to Aegis Help Desk
migration service
Smooth , no special expertise or coding required. A complete Salesforce Service Cloud to Aegis Help Desk data migration software.
Salesforce Service Cloud to Aegis Help Desk
Your best tool for Salesforce Service Cloud to Aegis Help Desk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip the platform analysis and code development processes. Simply choose the records you need to migrate and start the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target system and see the miracle happening.Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.Automated migration
Afraid that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.
Attach the help desks, choose records, click ok, and the migration is ready!
Data dependency
Your information comes unite , you can take our word.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is behind impenetrable walls. Not even all our employees can access to your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from Salesforce Service Cloud to Aegis Help Desk
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in Aegis Help Desk.Next
Retained link between object and people
When migrating your data from Salesforce Service Cloud to Aegis Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Salesforce Service Cloud to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to Aegis Help Desk work
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Prepare
Sign up and go to our migration service.
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Link Salesforce Service Cloud
Opt and link your Salesforce Service Cloud service desk with HDM.
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Link Aegis Help Desk
Grant access to your Aegis Help Desk account.
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Explain your business needs
Let us know exactly what aspects of your migration you need to modify
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Get your requirements estimated
We'll investigate your case and send you with a the overall cost and a scope of work.
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Migrate from Salesforce Service Cloud to Aegis Help Desk everything
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Aegis Help Desk import
Our staff would be more than happy to run a personalized migration in case you have special needs.
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