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Salesforce Service Cloud to ACANOTION HelpDesk
migration service

Smooth , no special know how or programming required. A complete Salesforce Service Cloud to ACANOTION HelpDesk data migration instrument.

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Your best tool for Salesforce Service Cloud to ACANOTION HelpDesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.
Simple and easy process

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we created a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to ACANOTION HelpDesk

Castle gates

Strong safety of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in ACANOTION HelpDesk.

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Sustained connection between object and people

When migrating your data from Salesforce Service Cloud to ACANOTION HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Salesforce Service Cloud to ACANOTION HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Salesforce Service Cloud to ACANOTION HelpDesk work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Salesforce Service Cloud

    Pick and connect your Salesforce Service Cloud service desk with HDM.

  • Connect ACANOTION HelpDesk

    Give the right to access your ACANOTION HelpDesk account.

  • Outline your business needs

    Let us know what elements of your migration you need to fine-tune

  • Have your preferences estimated

    We shall research your case and send you with a cost and a scope of tasks.

  • Migrate from Salesforce Service Cloud to ACANOTION HelpDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ACANOTION HelpDesk import

Our staff would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

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