Salesforce Service Cloud to ACANOTION HelpDesk
migration service
Smooth , no special know how or programming required. A complete Salesforce Service Cloud to ACANOTION HelpDesk data migration instrument.
Salesforce Service Cloud to ACANOTION HelpDesk
Your best tool for Salesforce Service Cloud to ACANOTION HelpDesk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just pick what data will go to the new platform and observe the wonders happening.Record structure maintenance
Transfer your help desk data in full to make certain that no ticket has lost vital customer service information.Simple and easy process
No need to worry about scripting or constantly watch each record moved.
Just attach both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their previous connections untouched.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
You data is everything which is why we created a tool that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Outside of producing great customer support services, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to migrate data from Salesforce Service Cloud to ACANOTION HelpDesk
Strong safety of your data
The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in ACANOTION HelpDesk.Next
Sustained connection between object and people
When migrating your data from Salesforce Service Cloud to ACANOTION HelpDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Salesforce Service Cloud to ACANOTION HelpDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Salesforce Service Cloud to ACANOTION HelpDesk work
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Prepare
Sign up and go to our migration wizard.
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Connect Salesforce Service Cloud
Pick and connect your Salesforce Service Cloud service desk with HDM.
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Connect ACANOTION HelpDesk
Give the right to access your ACANOTION HelpDesk account.
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Outline your business needs
Let us know what elements of your migration you need to fine-tune
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Have your preferences estimated
We shall research your case and send you with a cost and a scope of tasks.
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Migrate from Salesforce Service Cloud to ACANOTION HelpDesk all data
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your ACANOTION HelpDesk import
Our staff would be more than happy to perform a personalized migration if you have particular demands.
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