RSTickets!Pro import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

More details

RSTickets!Pro import tool you’ve been looking for

Now, there’s no need to concern yourself about any help desk import troubles. Complete platform to platform migration with HDM quick and simple.
Save time & money
Affordable price, a faster transfer to the new system, and no need to design the migration script. All with HDM.
Simple migration course
Simply get the customer info ready for the import beforehand and begin moving your data. It’s not necessary to fiddle with anything.
Essential custom records right beside you
Whether it is for conformity reasons, or convenience, transfer your historical data to the new tool to keep the track of customers easier.
Automated migration

Only the smallest preparations are to get done on your side. We already created the migration method.

All you have to do is configure your help desk import requirements and you’re good to go.

Preserved dependency

With HDM, you don’t have to worry that all of your migrated ticket data will lose their connections to other info.

Whether it is the requester info or customer details, all of this is accounted for.

Data protection

All the passwords you provide during the migration procedure are not stored. Only authorized personnel can gain access to your email profiles or help desk dashboards.

All your info is behind a thick wall from any type of danger.

Place your information

There’s no need to perform considerable amount of data reviews to begin your migration.

Use our Migration Wizard to choose the records for data migration right during the process. Decide on what you want to keep and determine where it goes just by clicking the necessary checkboxes.

Powerful & accessible

You don’t need to learn the system to take advantage of all features.

Useful on-screen hints will assist you proceed your entities fast and effectively. As a result, you can set up a data import just about anywhere you like.

Customer first

One of the key principles of our team is to make a service that we would like to use ourselves. Even though G2 acclaimed our customer care, we won’t stop there.


Why import data to RSTickets!Pro utilizing Help Desk Migration?

Castle gates

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly transition custom fields, as well as map their destination.

Next

Preserved relations between objects and people

All tickets will be imported to RSTickets!Pro with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Relations illustration

Objects you may import to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to RSTickets!Pro in several simple steps

  • Prepare

    Register and go to our migration wizard.

  • Connect source Help Desk

    Select and link your source support desk with HDM.

  • Connect RSTickets!Pro

    Give access to your RSTickets!Pro account.

  • Detail your business needs

    Let us know what elements of your migration you want to adjust

  • Have your needs estimated

    We will research your case and send you with a cost and a scope of work.

  • Import to RSTickets!Pro all data

    Transfer all your customer service information in a single push.

We keep all data secure

We take safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the clients

RSTickets!Pro import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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