RSTickets!Pro import
in a few clicks

Without devs, delays and hustle. With help of robust data import wizard.

Safe and Secure

Your passwords as well as data are safe with us and will be used for import solely.

Fast & Furious

It will take you no longer than 15 minutes to set up the import to RSTickets!Pro and start the test data transfer.

All Data Import

HDM is capable of importing all major record types and fields you need, exactly to places you want them to be.

Why import data to RSTickets!Pro
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Elective and powerful field mapping

Only Help Desk Migration enables you to instantly transition custom fields, as well as map their destination.

Preserved relations between objects and people

All tickets will be imported to RSTickets!Pro with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Objects you may import to RSTickets!Pro

Help Desk Objects

Tickets

with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles

with images and attachments
Categories
Companies
Folders

Import data to RSTickets!Pro in several simple steps

Prepare

Register and go to our migration wizard.
Connect source Help Desk

Select and link your source support desk with HDM.
Connect RSTickets!Pro

Give access to your RSTickets!Pro account.
Detail your business needs

Let us know what elements of your migration you want to adjust
Have your needs estimated

We will research your case and send you with a cost and a scope of work.
Import to RSTickets!Pro all data

Transfer all your customer service information in a single push.

We keep all data secure

We take safety very seriously and have built an in-depth set of practices , technologies , and policies to help ensure that your data is protected.

Check our security guideline

Price estimation

Select your current Help Desk platform and the future one

Migrate from Zendesk

To RSTickets!Pro

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.