RSTickets!Pro to Vivocha
migration service

Extremely easy, no special skill set or coding required. A complete RSTickets!Pro to Vivocha data migration instrument.

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The best RSTickets!Pro to Vivocha tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick customer info you need to move and start the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.
Easy process

You don’t have to bother about coding or continuously control each record transferred.

Just link both platforms, pick what you want to migrate and allow the Migration Wizard do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.

Data safety is priority

You data is key which is why we developed a system that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

Data mapping

Pick information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Guided migration

If you are new to data migrations, worry not. Useful and insightful on-screen prompts will help you migrate your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer support services, we always strive to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to migrate data from RSTickets!Pro to Vivocha

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields, thus letting you be sure that the records end up in the right places in Vivocha.

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Sustained relation between object and people

When migrating your records from RSTickets!Pro to Vivocha we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RSTickets!Pro to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RSTickets!Pro to Vivocha work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect RSTickets!Pro

    Pick and connect your RSTickets!Pro service desk with HDM.

  • Connect Vivocha

    Grant the right to access your Vivocha account.

  • Express your requirements

    Let us know what elements of your migration you would like to fine-tune

  • Get your requirements estimated

    We'll investigate your application and get back to you with a price range and a scope of work.

  • Migrate from RSTickets!Pro to Vivocha everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Vivocha import

Our team would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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