RSTickets!Pro to Vision Helpdesk
migration service

Effortless, no special expertise or programming required. A complete RSTickets!Pro to Vision Helpdesk data migration software.

More details

Your best tool for RSTickets!Pro to Vision Helpdesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply pick what data you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing critical customer service details.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Worry not as we made sure that our tool user friendly as possible.

Connect the platforms, select data, click ok, and the migration is ready!

Data dependency

Your customer info comes uniteand we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to select what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from RSTickets!Pro to Vision Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department.

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields, thus helping you to ensure that the data end up in the right destinations in Vision Helpdesk.

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Maintained connectivity between object and people

When migrating your data from RSTickets!Pro to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RSTickets!Pro to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RSTickets!Pro to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your RSTickets!Pro support desk with HDM.

  • Connect Vision Helpdesk

    Grant access to your Vision Helpdesk account.

  • Express your requirements

    Let us know what aspects of your migration you want to modify

  • Have your requirements estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from RSTickets!Pro to Vision Helpdesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Vision Helpdesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

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