RSTickets!Pro to Vision Helpdesk
migration service

Effortless , no special expertise or programming required. A complete RSTickets!Pro to Vision Helpdesk data migration software.

More details
Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from RSTickets!Pro to Vision Helpdesk

Castle gates

Strong security of your records

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in Vision Helpdesk.

Next

Maintained connectivity between object and people

When migrating your data from RSTickets!Pro to Vision Helpdesk we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from RSTickets!Pro to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from RSTickets!Pro to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your RSTickets!Pro support desk with HDM.

  • Connect Vision Helpdesk

    Grant access to your Vision Helpdesk account.

  • Express your requirements

    Let us know what aspects of your migration you want to modify

  • Have your requirements estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from RSTickets!Pro to Vision Helpdesk everything

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Vision Helpdesk import

Our staff would be more than happy to run a custom migration in case you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical …

Is Open Source Help Desk Right for Your Business?

One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why …

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and …

Book a Call
cancel
%s
— %s