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RSTickets!Pro to USU Valuemation (ITSDM)
migration service

Trouble-free , no special know how or coding required. A complete RSTickets!Pro to USU Valuemation (ITSDM) data migration instrument.

More details

The best RSTickets!Pro to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to transfer and start the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the target system and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about coding or constantly control each piece of info transferred.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your credentials or records.

You can rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from RSTickets!Pro to USU Valuemation (ITSDM)

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in USU Valuemation (ITSDM).

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Maintained association between object and people

When migrating your records from RSTickets!Pro to USU Valuemation (ITSDM) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from RSTickets!Pro to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RSTickets!Pro to USU Valuemation (ITSDM) work

  • Get ready

    Sign-up and go to our migration service.

  • Connect RSTickets!Pro

    Choose and connect your RSTickets!Pro support desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Grant access to your USU Valuemation (ITSDM) account.

  • Detail your requirements

    Let us know exactly what parts of your migration you would like to fine-tune

  • Have your needs estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from RSTickets!Pro to USU Valuemation (ITSDM) everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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