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RSTickets!Pro to Spiceworks Cloud
migration service

Trouble-free , no special expertise or coding required. A complete RSTickets!Pro to Spiceworks Cloud data migration instrument.

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The best RSTickets!Pro to Spiceworks Cloud tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support information.
Easy procedure

You don’t have to bother about coding or constantly control each piece of info moved.

Just link your source and target, tick what you want to migrate and allow the Migration Wizard do the remainder.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees can access to your credentials or other information.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we work to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from RSTickets!Pro to Spiceworks Cloud

Castle gates

Strong safety of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in Spiceworks Cloud.

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Sustained connectivity between object and people

When migrating your records from RSTickets!Pro to Spiceworks Cloud we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RSTickets!Pro to Spiceworks Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RSTickets!Pro to Spiceworks Cloud work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from RSTickets!Pro to Spiceworks Cloud.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Connect Spiceworks Cloud

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks Cloud everything

    When everything's validated, find a quiet time with the least load on the support team and start migrating from RSTickets!Pro to Spiceworks Cloud.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Spiceworks Cloud import

Our team would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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