RSTickets!Pro to Remedy IT Service Management
migration service
Extremely easy , no special skill set or programming required. A complete RSTickets!Pro to Remedy IT Service Management data migration software.
RSTickets!Pro to Remedy IT Service Management
The best RSTickets!Pro to Remedy IT Service Management tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Just decide on the records you need to transfer and set off with the transition immediately.Easy transition process
No specific expertise required. Just choose what data will go to the new platform and see the wonders happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support information.Automated tool
Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool interface simple to use as possible.
Attach the help desks, choose records, click ok, and the migration is ready!
Preserved data links
From sender information to phone number connection, your entire database will keep their previous connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is everything which is why we designed a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Data mapping
Select records that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.
Efficient out-of-the-box solution
In only a few clicks it will be possible to choose the data arrangement, when it starts, and how.
Our software considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always aim to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from RSTickets!Pro to Remedy IT Service Management
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right places in Remedy IT Service Management.Next
Sustained association between object and people
When migrating your records from RSTickets!Pro to Remedy IT Service Management we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from RSTickets!Pro to Remedy IT Service Management
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from RSTickets!Pro to Remedy IT Service Management work
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Get ready
Register and go to our migration wizard.
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Connect RSTickets!Pro
Pick and link your RSTickets!Pro service desk with HDM.
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Link Remedy IT Service Management
Give the right to access your Remedy IT Service Management account.
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Detail your business needs
Let us understand precisely what parts of your migration you would like to modify
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Have your needs estimated
We shall investigate your application and get back to you with a total price and a scope of work.
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Migrate from RSTickets!Pro to Remedy IT Service Management everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Remedy IT Service Management import
Our team would be more than happy to perform a custom migration if you have special demands.
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