Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

RSTickets!Pro to Magento Mirasvit HelpDesk MX
migration service

Extremely easy , no special know how or programming required. A complete RSTickets!Pro to Magento Mirasvit HelpDesk MX data migration tool.

More details

The best RSTickets!Pro to Magento Mirasvit HelpDesk MX tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply decide on what data you need to transfer and start the transition immediately.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Link the platforms, choose data, click ok, and you’re done!

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is safe and sound with us. Not even all our employees can access to your passwords or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Select data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our developers considered user experience as a priority and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to deliver the most effective migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from RSTickets!Pro to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Magento Mirasvit HelpDesk MX.

Next

Maintained connectivity between object and people

When migrating your records from RSTickets!Pro to Magento Mirasvit HelpDesk MX we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from RSTickets!Pro to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RSTickets!Pro to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start off by creating Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from RSTickets!Pro to Magento Mirasvit HelpDesk MX.

  • Complete the form with necessary credentials to allow our data migration tool to access records from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's tested, determine a quiet time with the minimal load on the support team and start migrating from RSTickets!Pro to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

What is a Support Ticket & How To Use One

There are so many terms when it comes to customer support software that often, even we get puzzled. We’ve already covered what help desk soft…

Book a Call
cancel
%s
— %s