RSTickets!Pro to Helpninja
migration service

Extremely easy , no special expertise or coding required. A complete RSTickets!Pro to Helpninja data migration instrument.

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The best RSTickets!Pro to Helpninja tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Just decide on what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data completion
Move your help desk info in full to make sure that no ticket is missing essential customer service information.
Simple and easy procedure

No need to worry about coding or continuously watch each piece of info moved.

Just attach your source and target, pick what you want to migrate and allow the Migration Wizard do the rest for you.

Data dependency

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we work to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from RSTickets!Pro to Helpninja

Castle gates

Strong privacy of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Helpninja.

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Retained relation between object and people

When migrating your records from RSTickets!Pro to Helpninja we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from RSTickets!Pro to Helpninja

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from RSTickets!Pro to Helpninja work

  • Get ready

    Sign-up and go to our migration tool.

  • Pick and connect your RSTickets!Pro service desk with HDM.

  • Connect Helpninja

    Grant the right to access your Helpninja account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you would like to fine-tune

  • Get your preferences estimated

    We will investigate your application and send you with a price and a scope of tasks.

  • Migrate from RSTickets!Pro to Helpninja all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Helpninja import

Our team would be more than happy to run a custom migration in case you have specific demands.
Get a price estimation

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